Members – Valen Fittings Limited

Part 1/4: Ordering

We'd really value your feedback. Your answers will be used to help improve our service. We are unable to reply, so please don't include any personal information.

How good was our response time on your enquiry

Very Good

Good

Poor

Very Poor

Clear selection

How satisfied are you with ease of ordering

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Clear selection

Part 2/4: Service/Product Assessment

Which of the following words would you use to describe our response time on expediting your order

Very Satisified

Satisfied

Very Poor

Poor

Clear selection

Which of the following words would you use to describe the accuracy of expediting update

Very Accurate

Accurate

Inaccurate

Very Inacurate

Clear selection

Part 3/4:Customer Care

How responsive have we been to your questions or concerns about our products/services?

Very responsive

Somewhat responsive

Not so responsive

Not at all responsive

Clear selection

How satisfied are you with the completion time of your order

Very satisfied

Satisfied

Option 3

Clear selection

How did you find the quality of our products

Very high quality

High quality

Average quality

Poor quality

Clear selection

How did you find our inspection documentation packs

Very good

good

average

poor

Clear selection

Part 4/4: Additional Feedback

Do you have any other comments, questions, or concerns?

Clear selection

Archives: Members

Production Expeditor

Production Co-ordinator

Quality Inspector

Quality Manager

Sales Manager

Commercial Sales Director

Sales Director

Senior Welding Engineer

Managing Director/Business Owner